**Please note the FAQ's below only apply to our LUXURY PICNICS.
For our PICNIC BASKET FAQ'S, click here.**
How do I reserve a luxury picnic?
Contact us here & once we talk, to determine which service you’d like to use, we’ll add you to our calendar!
How far in advance do I need to book my luxury picnic?
We recommend booking as far in advance as possible so you can reserve your desired date. Please be aware that our full service option books up quickly for weekend picnics.
Do I need to pay a deposit?
We require a $100 deposit for our “Design” & “Full Service” options, (picnics greater than $1000 will require a $200 deposit). This deposit is non-refundable but will be applied towards your balance, which must be paid in full 72 hours before your scheduled picnic. Although our 15 minute free consultation does not require any payment whatsoever, our “Consult” service does require an upfront payment of $25. You’ll receive an invoice for your deposit, which must be paid prior to using our services. See “Our Luxury Picnic Services” for a description of each service.
Can I bring my own food and/or alcohol?
Yes! You are welcome to bring your own food & alcohol to your picnic! We can provide recommendations for local caterers that we have worked with, if necessary. With our “Design” & “Full Service” options, we can handle a lot of that for you. We do recommend that you follow the rules regarding alcohol, if you choose to have your picnic at a public location. Different locations have different rules. We are happy to provide this information to you on the front end, so you can determine if you want to proceed with your picnic in a public location. High Cotton Picnics is not liable for any injury, illness or other negative outcomes incurred by the client during a picnic. By reserving our services, the client waives the right to bring legal action against High Cotton Picnics or Laurie P. Ellis, in the case of any personal injury, property damage or legal action taken against the client. The client agrees to financial responsibility for any cost incurred, due to personal injury, property damage or legal action taken against the client.
What if I want to bring more guests?
We always say, the more the merrier! We will discuss this when we speak. Generally, each additional guest, over 10 guests, is added “per guest”. The rate for each additional guest depends upon which of our services you are using. We’re happy to give you a rate quote after we receive your client intake form!
What is your cancellation/rescheduling policy?
Require a minimum of 72 hours notice to receive a partial refund & MUST be made via email (firstname.lastname@example.org). Your deposit will not be refunded. Cancellations made with less than 72 hours prior to picnic day & time, are non-refundable.
If the client needs to reschedule the picnic to a later date, the client has 30 days to reschedule to a new date (available dates may be limited). The rescheduled picnic must then take place within 90 days of the original picnic date. In the event that High Cotton Picnics must cancel or reschedule your picnic, you will be given the choice to receive a full refund, or to reschedule your picnic to a different date.
What if I am late for my picnic?
Our picnics start & end at a designated, agreed upon time. We ask that you honor those times, so as not to interfere with another client’s picnic time. We cannot guarantee that your allowed picnic time can be extended. In the event that you are 15+ minutes late, you will be considered a “no-show” & will forfeit all payments made for your picnic. If you know that you are going to be a few minutes late to your picnic, please email us here as soon as possible to let us know. We will do our best to accommodate you but cannot guarantee that we can extend your picnic.
Are there specific locations that I can have a luxury picnic?
There are countless locations for a luxury picnic! We are happy to give you a number of suggestions if you don’t already have a location in mind.
What if we break an item?
Damage will be assessed at the end of your event. If you are renting picnic items from us, your rental deposit should cover minor damage. If major damage occurs to High Cotton Picnics property during a picnic, the client agrees to cover any additional repair or replacement charges, up to the full retail cost of the item(s). If there is damage to your property during your picnic, High Cotton Picnics is in no way responsible for this outcome.
What is included in my luxury picnic?
That all depends on what you’d like to be included! When we receive your client intake form, we’ll schedule a time to speak & at that time, we’ll discuss what you’d like to include in your picnic. You can choose to have a simple picnic, without a lot of fuss, OR a completely over-the-top luxury picnic with all the bells & whistles! Please see “Can I customize my picnic?” below for more information!
Do I need a permit?
Depending on the location, you may or may not need a permit. As luxury picnics become more common, so do permits. Once we receive your client intake form, we’ll be able to relay that information to you. Depending on the level of service you choose, we can take care of this for you. The client agrees that any permit fees will be added to picnic charges & will be paid a minimum of 72 hours prior to the picnic date & time. Permit fees are non-refundable.
Can I have a photo shoot during my picnic?
Absolutely! Our luxury picnics make AMAZING “backdrops” for a photo shoot!!! Due to the need for us to coordinate with your photographer, please allow as much time as possible so you are able to keep your preferred picnic date & time! We have a small handful of exceptional photographers that we have worked with locally, that we can recommend for your photo shoot, if you’d like.
What happens if it rains?
We recommend that you check the weather leading up to your picnic date. We also keep tabs on this. If there is a weather-related problem, we offer 2 options to you. You may either reschedule your picnic to a later date (must be within 90 days of the original picnic date) OR we are happy to set up your luxury picnic in an indoor or covered location. We highly recommend that you have an alternative indoor/covered option in mind when deciding upon your picnic location. This may seem disappointing at the time, if you are forced to have an indoor picnic, but we can assure you that some of our happiest clients & most beautiful picnics have occurred indoors or on a covered patio, deck or pavilion!
Can I customize my picnic?
YES YES YES!!! Unlike other picnic businesses, we offer full customization of your picnic!!! Because we are a boutique-style luxury picnic business, we pride ourselves on making YOUR perfect picnic vision come to life. We are happy to offer suggestions as well, or create a beautiful luxury picnic for you, depending on which of our services you choose. Similar to an interior designer, who is decorating a space in your home, we want to incorporate things you LOVE in your picnic, rather than having pre-picked, more generic options.
What if I want to have my luxury picnic outside of Memphis?
We offer complimentary delivery of your luxury picnic (depending on which of our services you choose), within 10 miles of Memphis city limits. If you’d like to have your picnic further than 10 miles outside of Memphis, we’re happy to give you our delivery rates, based upon your chosen location & the distance from Memphis.
High Cotton Picnics shall in no way be held responsible nor accountable for any damage, injury, illness, death or loss of income caused to the client, any third parties or properties due to the hire of the equipment or provided services by the hire company. Terms are subject to change without notice.